Do You Need a Property Manager in Australia?

Do You Need a Property Manager in Australia?

In Australia, an estimated 80% of owners of investment properties use a professional property manager to handle work like collecting rent and scheduling repairs on their behalf. Written agreements should outline the specific services that will be offered.

Do you require a property manager?

It takes time to manage a property, therefore if you don't live close to your investment home, hiring a property manager will almost probably be better. Both people who own multiple investment properties and those who don't care to put much effort into it can benefit from using one.

In the end, you have to decide whether the time you save by outsourcing property management activities will genuinely save you money and provide you more time for a more lucrative or fulfilling job. It will almost probably save you from future issues because disputes with tenants or contractors may occur.

Make sure you are aware of all the services a property manager may offer; they need to be significantly more comprehensive than just collecting rent.

Does Australian law regulate property managers?

State and territorial laws regulate residential property managers. Real estate agents, who then offer property management services, are licensed by a body that is in charge of each state. A good example is NSW Fair Trading in New South Wales.

What is a property management agreement?

A property management agreement is a legal contract between the owner of the property and the person or business chosen to look after it. It will outline the precise responsibilities of the property management, the fees assessed, and other standard contract terms, like how long the agreement will last.

What services are offered by property managers?

The facilities that follow can be offered by a property manager:

  • Figuring out the true rent a given property should command in the market
  • Advertising to potential renters and vetting candidates, including background checks on timely rental payments
  • Finding renters and, if required, evicting them
  • Putting the house in the rental-ready condition
  • Conducting regular inspections
  • Ensuring compliance with local and state real estate regulations
  • Pursuing debts and overdue balances
  • Organizing repairs to guarantee the building is well-maintained

How to choose a property manager?

Asking the previous owner for a recommendation is easy if you purchased an established rather than a newly constructed property. However, you are under no duty to keep using them.

Read online feedback and ask for suggestions from locals. Professionals in property management need to be skilled communicators, so ask prospective property managers if they'd be ready to sit down and go over all the services they offer as well as how they handle challenging situations like a noisy renter.

What is supplied in exchange for their fees should be made clear by a good property manager. Again, it ought to be more than just a monthly rent collection.

How much are the fees for property management?

For property management services, real estate agents charge a variety of fees, but as a general rule, plan to pay a commission that ranges from 7% to 10% of the weekly rent + GST. According to sources, prices range from 4% on the lower end to 15% in other areas, depending on the locality.

What these covers must be specified in writing because some agencies offer greater value than others and some charge extra for everything including rent collection.

Real estate agents' costs could decrease as a result of the growing number of property management apps that can simplify communications and eliminate the need for emails and phone conversations. Among the apps are Managed App, Property Me, and Landlordy.

Advantages and drawbacks of using a property manager


  • Many landlords avoid having direct interactions with their renters, and renters may feel the same way. For example, if the owner conducts periodic inspections, renters can feel that their privacy is at risk and would even steer clear of residences without a property manager.
  • A third-party property manager, on the other hand, can handle any problems that develop responsibly and professionally. Particularly if it was once their home, the property owner could have a deep emotional attachment to it.
  • A property manager can save you lots of time, and their services are tax deductible.
  • A local property manager will also be familiar with any difficulties affecting the neighborhood and will have a large network of trustworthy tradespeople who can handle repairs.


  • A property manager is an expense, which is okay if the service is actually beneficial.
  • If a property manager lacks initiative or effective communication skills, they won't be worth the money.
  • Repairs might be put off if they don't serve as a go-between for the tenant and landlord, and dependable, responsible tenants might get frustrated and quit.
  • The property is not under the owner's immediate control. The property could fall into disrepair and become more expensive to repair if the owner neglects to perform their duties diligently.

Final word

In Australia, property management options include using a real estate agent and the property manager or working independently as the owner of the investment property.

The above guide focuses on residential property management. Commercial and industrial property management are another type.