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Fast Facts & Insights: Knowledge Cards

KFC rejected Jack Ma in the 1990s. He was the only one out of 24 applicants not hired. He went on to build Alibaba, now worth $36 billion.

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Jack Ma's journey from being rejected by KFC to becoming the founder of one of the most significant tech conglomerates in the world is a classic tale of perseverance and vision in the face of adversity. In the 1990s, Ma, like many others in his generation in China, was seeking employment in various sectors. His attempt to join a newly opened KFC in his city turned out to be unfruitful — he was the only one among 24 applicants who was not hired. This rejection was one among several setbacks that he faced early in his career, including failing his university entrance exams twice and being turned down for a number of other jobs.

However, Ma did not let these rejections define his future. Instead, they fueled his entrepreneurial spirit. In 1999, after a visit to the United States where he was introduced to the Internet, Ma recognized the potential of e-commerce for small and medium-sized enterprises in China. He founded Alibaba, an e-commerce platform that aimed to bridge the gap between Chinese manufacturers and both domestic and international retailers. Starting from his apartment in Hangzhou with a group of friends and limited resources, Ma's vision was simple yet revolutionary — to create a platform that leverages the power of the Internet to help small businesses thrive.

Alibaba's growth was nothing short of explosive. It fundamentally transformed how business is done in China and has had a significant impact on the global e-commerce landscape. Under Ma’s leadership, Alibaba expanded into various sectors including technology, retail, and finance, becoming a massive conglomerate that rivals some of the biggest in the world. Today, Alibaba Group is not only a dominant player in e-commerce but also in cloud computing and digital payments, with a sprawling ecosystem that spans various business sectors.

Jack Ma's story from a humble beginning to becoming a global business leader illustrates the potential of vision and resilience. Despite early career rejections, he forged a new path, impacting millions of people and creating substantial economic value. His journey also serves as an inspirational reminder that sometimes, the most transformative successes come from unexpected beginnings.